Returns & Refunds

  1. We pack our products with a lot of care and love so that it reaches our customers safely. In the unlikely event that your product arrives damaged / incomplete / different from what was ordered, please send us a photo and an opening video of the product and box within 72 hours of receiving your order. You can reach us via email at vignetoluxury@gmail.com or call or WhatsApp us on +919354520585. We will resolve any issues immediately for you.

  2. We do not offer returns or exchanges on products which are delivered in perfect condition.

  3. Orders once placed cannot be cancelled. Hence, we request you to be completely sure of your purchase decision before buying a product. In case of any queries regarding a product before ordering, you can reach us via Email at vignetoluxury@gmail.com or Call or WhatsApp us at +919354520585. We would be happy to assist you.