Shipping

Shipping Charges

  • ₹150 if the Order Value is less than ₹2000
  • ₹250 if the Order Value is between ₹2000 and ₹5000
  • Free if the Order Value is more than ₹5000

Shipping Charges (Standard Cash on Delivery)

  • ₹200 if the Order Value is less than ₹2000
  • ₹300 if the Order Value is between ₹2000 and ₹5000
  • COD is not available if the Order Value is more than ₹5000

Packaging

  • All the fragile products are carefully packaged using bubble wrap, thermocol and high quality brown cartons to avoid any form of damage.
  • If you find any kind of discrepancies, or if the package upon delivery looks tampered with or the product is damaged, please make a video of the package before opening and contact us at our customer service at +91 9582294748
  • Monday – Sunday 10 AM to 7 PM or email us at vignetoluxury@gmail.com

Delivery Time and Tracking Information

  • The products are dispatched within 24-48 hrs after the order is placed.  
  • We generally take 4-7 business days for delivering the orders after dispatch. The delivery time is indicative and is estimated based on the location, distance and our courier partners.
  • Please provide your complete and accurate address including pin code and mobile number in the delivery address as it will help in making a faster delivery.
  • An email will be sent to you after the order is shipped and also once delivered, for a complete update of the delivery process.
  • We are not liable for any delays in delivery by the courier company but we will provide you assistance in tracking the order and making sure it reaches you in due time.
  • The order may be packed in more than one packages, but the shipping chares will be charged only once for the entire order.
  • As soon as your package ships, we will email you your package tracking information.
  • In case of any urgent or quick deliveries, please share an email with us or contact us at our customer service at +91 9582294748. We will try our best to accommodate your request and fulfill the order within the time requested but we cannot guarantee the same.
  • We partner with reliable and reputed shipping partners like Delhivery, DTDC, Xpressbees, Ecom Express and Shree Maruti Courier to deliver the orders.
  • Even though we use multiple courier companies to provide maximum coverage across India, there might be some locations at which delivery is not possible. In case your address is in a location not served by the courier company, we will contact you to find an alternative solution to deliver your products.